• 545 S. Kimball Avenue, Suite 100
    Southlake, TX 76092

Phone:
(631) 393-0305

Fax:
(631) 824-9386

Services

Offering a wide range of professional information technology and consulting services, covering every aspect of project management, database development, software development, Web application design and development, and IT management etc. North Point utilizes the services of a very talented and seasoned team of professionals, by combining talented staff, an understanding of client business challenges, and practical methodologies, North Point delivers quality solutions that provides measurable results for an enormous client database.

Our depth of offerings is our greatest strength which has not only aid us in being successful, but to also have a lasting impression on our clients while providing them with the highest level of IT services. The components of our abilities have helped our clients sustain validity in their industry while empowering their business. North Point is committed to providing exceptional services to enhance our client’s profile and help their growth.

Network Management

This involves the setup, monitoring, and maintenance of computer networks, including LANs and WANs, to ensure they operate efficiently and securely.

Cybersecurity Services

This includes various measures to protect computer systems and networks from cyber threats such as hacking, malware, phishing, and data breaches.

Cloud Computing Services

These services involve the provisioning and management of cloud-based resources, including IaaS, PaaS, and SaaS.

Data Backup and Recovery

This involves creating backups of critical data and implementing strategies for data recovery in case of accidental deletion, hardware failure, or other disasters.

IT Consulting Services

IT consultants provide expert advice and guidance to businesses on various IT-related matters, including technology strategy, system integration, and IT project management.

Managed IT Services

Managed service providers offer proactive IT support and management on an ongoing basis.

Software Development and Integration

IT services encompass software development, customization, and integration to meet specific business requirements.

Virtualization Services

Virtualization involves creating virtual versions of computing resources such as servers, storage devices, and networks.

IT Training and Education

Providing training and educational resources to employees to improve their IT skills and knowledge.

Customer Service and Call Center Solutions

Elevate Your Customer Support Experience with NorthPoint IT Corp

NorthPoint IT Corp delivers exceptional customer service/call center solutions tailored to meet the unique needs of businesses across various industries. With a proven track record of enhancing client satisfaction and driving sales, we specialize in inbound sales, customer support, and Tier 1 thru Tier 3 technical support.

Our state-of-the-art technology, combined with highly trained professionals, ensures seamless interactions and positive customer experiences. Whether you're looking to optimize operations, increase sales conversions, or improve customer loyalty, NorthPoint is your trusted partner for superior customer service solutions. Contact us today to discover how we can elevate your customer experience and achieve your business goals.

With a focus on efficiency, customer satisfaction, and technical expertise, we offer:

  • 24/7 Support: Round-the-clock assistance ensuring your customers are supported anytime, anywhere.
  • Multichannel Support: Handling inquiries via phone, email, chat, and social media to enhance accessibility.
  • Technical Expertise: Skilled professionals equipped to resolve technical issues promptly and effectively.
  • Customizable Solutions: Tailored service packages to align with your specific business requirements.
  • Cost Efficiency: Outsourcing your help desk operations to streamline costs and optimize resource allocation.
  • Quality Assurance: Rigorous quality checks to maintain service excellence and uphold your brand reputation.
Customer Support

Partner with Northpoint IT Corp to elevate your customer support experience and focus on core business objectives while we manage your customer support operations seamlessly!

Banking & Financial Services

Banking and financial services are critical for managing personal and corporate finances, offering savings, loans, investments, and financial planning. These institutions ensure secure transactions and provide innovative solutions to meet diverse global needs.

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Insurance

Insurance companies provide essential protection through personalized policies for individuals and businesses, specializing in efficient claims management and customer-centric service to ensure peace of mind and asset security.

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Automotive & Manufacturing

The automotive and manufacturing industries innovate with advanced technologies and sustainable practices to produce high-quality products while minimizing environmental impact.

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Telecom, Media & Entertainment

The telecommunications, media, and entertainment sectors collaborate to shape global communication, information access, and entertainment experiences. Telecom firms establish resilient networks for seamless global connectivity, while media and entertainment.

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Retail & E-Commerce

Retail and e-commerce sectors innovate shopping with diverse products through physical stores and online platforms, offering personalized services, extensive selections, and convenient experiences. E-commerce enables seamless transactions.

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Copyright © 2020. All rights reserved.

(631) 393-0305

Hr@northpointcorp.com

545 S. Kimball Avenue, Suite 100, Southlake, TX 76092